ADA Coordinator Conference-- Jacksonville, Florida Conference Registration

ADA Coordinator Conference Jacksonville FL Jan 30,31 2017 Picture of Hotel

The ADA Coordinator Training Certification Program (ACTCP) presents the ADA Coordinator Conference January, 30-31, 2017 in Jacksonville, FL. 

This 2 day event will be held at the Ramada Jacksonville Hotel and Conference Center. The conference will offer a variety of sessions and feature speakers from the U.S.Department of Justice, The National Network of ADA Centers, and other nationally recognized ADA experts.

Registration is open to the public. In addition, ACTCP members will have an opportunity to obtain both foundation and elective level credits towards their program completion.

Seating is very limited:
We strive to provide the highest quality of sessions.
This means limiting the room size so that attendees can benefit from a more personalized setting.
Doing this also means limiting our numbers and sometimes having to turn away potential attendees.
Seating for this year is only available to the First 125 Registrants. Hurry and register today.
Don't miss out on this great training opportunity!


Registration for this event is only $275.

There will be an additional $30 charge for those wishing to attend the ADA Basics PreConference session

Conference rate after Dec 30 will be $325

Registration will close Jan. 6, 2017 or when the maximum of 125 is achieved.



Ramada Jacksonville Hotel & Conference Center
3130 Hartley Rd,
Jacksonville, FL 32257

Hotel Reservations:

For attendees of the ADA Coordinator Conference, a room block has been reserved. A special room rate of only  $67 +tax for King rooms and $76 +tax for 2 Queen bed rooms (for up to 2 people) for conference attendees. The rate is guaranteed through Jan 15th only. 
See the Ramada website for Reservations

You may make reservations by phone at (904)-256-9816. If making a phone reservation please remember to say you are with the Great Plains ADA Conference.


Free parking is available at the Ramada


The ADA Coordinator Conference will provide lunch both days. The Ramada offers a free hot breakfast buffet each morning for all guests.
Dinner will not be provided, however,here is also an on-site restaurant in the hotel. There are also several other dining options in the area.



Transportation from Airport to the Hotel: 

Information Coming Soon

Conference Registration:

The online registration page has a section for requesting alternate format and/or communication accommodations, you may also call 573-882-3600 for assistance. Online registration can be accessed by the link below.

Click Here for Online Conference Registration



Monday, Jan. 30

Registration Begins 7:00am

Preconference Session ($30)




 ADA Basics
Pam Williamson, Barry Whaley, Jack Humburg
Southeast ADA Center

Welcome, ACTCP Review, and Lunch


General Session

12:00 - 1:15

DOJ Update

Liz Savage
U.S. Department of Justice


Breakout Session 1

*1A-2A) 2010 Standards for Accessible Design (Part 1 of 2)
 Mike Edwards
 Great Plains ADA Center

**1B) Effective Communication
Julie Brinkhoff & Espoir Mabengo
Great Plains ADA Center

*1C) Role of the ADA Coordinator
Liz Savage
U.S. Department of Justice

3:00- 3:15 Break

3:15- 5:15

Breakout Session 2

*1A-2A) 2010 Standards for Accessible Design (Part 2 of 2)
 Mike Edwards
 Great Plains ADA Center

2B) Principles Behind Accessible Web Design
 Julie Brinkhoff
 Great Plains ADA Center

*2C) Title I Employment Guidelines
 Barry Whaley & Pam Williamson
 Southeast ADA Center


5:15 End of Daily Sessions


 5:45- 7:15

Optional Evening Session


Access Surveys
Mike Edwards
Great Plains ADA Center


Tuesday, Jan. 


 8:15- 9:45  Breakout Session 3

*3A-4A) Self-Evaluation & Transition Planning (Part 1 of 2)
Liz Savage
U.S. Department of Justice

3B) Service Animals
 Julie Brinkhoff
 Great Plains ADA Center

3C) ADA and Disclosure vs. Self Identification (ADA and Section 503)
Barry Whaley & Pam Williamson
Southeast ADA Center


 10:00- 12:00  Breakout Session 4

*3A-4A)Self-Evaluation & Transition Planning (Part 2 of 2)
Liz Savage
U.S. Department of Justice

4B) Temporary Events
 Michael Edwards
 Great Plains ADA Center

**4C) Reasonable Employment Accommodations
 Julie Brinkhoff
 Great Plains ADA Center


 12:00- 1:30



Breakout Session 5

**5A-6A) Public Rights of Way (Part 1 of 2)
 Melissa Anderson
5B) Business Accessibility Assessments and Planning
 Mike Edwards
 Great Plains ADA Center

**5C) Emergency Preparedness
 Jack Humburg
Southeast ADA Center




3:45- 5:15

Breakout Session 6

**5A-6A) Public Rights of Way (Part 2 of 2)
Melissa Anderson

6B) The ADA & Customer Service 
 Pam Williamson, Barry Whaley, Jack Humburg
 Southeast ADA Center


6C) Advanced Discussion Forum: ADA Coordinator Issues 


 5:15 End of Conference


For individuals who are members of the ADA Coordinators' Training Certification Program:
* indicates that the session is approved for Required Foundation credits.
** indicates that the session is approved for Optional Foundation credits.

All other sessions are approved for elective course credits.

The Self-Evaluation and Transition Plans, 2010 Standards for Accessible Design, and Public Rights-of-Way sessions are split into two parts but are considered one continuous session . Attendees registering for these sessions may not split the sessions. ACTCP members must attend both parts of each session to receive the Foundation credits for those topics.



Session Descriptions:

Preconference) ADA Basics
This session is designed for attendees with little or no knowledge of ADA regulations and guidelines.  The session will provide a basic outline of the three major sections of the ADA, Title I, the employment provisions of the ADA, Title II, the provisions covering state and local governments, and Title III, the provisions covering business and industry. The three-hour session will provide a working knowledge of the major concepts and regulations of the ADA through numerous illustrations and examples. If you have limited knowledge of the ADA, this session is highly recommended before attending the rest of the conference.  Note:  The information in this session will be very basic and is not designed for anyone with intermediate or advanced knowledge of the ADA.

1A-2A) 2010 Standards for Accessible Design (2 part continuous session)
This year the 2010 standards for accessible design became the only standard allowed by the Department of Justice for use in new construction and alterations. This 2-part session will provide an overview of changes to the 2010 Standards, scoping and technical requirements for new construction and alterations, practical strategies to ensure ADA compliance for your building projects, and provide new tools and resources to evaluate accessibility.

1B) Effective Communication
Title II and Title III of the ADA requires state and local government entities to provide "effective communication" to individuals with disabilities. This session will examine what is “effective" for people with hearing or vision loss, the types of auxiliary aides and services used to provide effective communication, obligations and responsibilities of both ADA covered entities and individual with disabilities, and policy guidance to ensure people with disabilities receive access to communication.

1C) Role of the ADA Coordinator
An effective ADA Coordinator is critical to successful ADA implementation. However, the role and responsibilities of the ADA Coordinator are often both ill-defined and misunderstood. This session will clearly outline the functions of the ADA Coordinator position, the departments and community members the ADA Coordinator should interact with, and how the ADA Coordinator position should fit into the overall structure of a Title II entity.

 2B) Principles Behind Accessible Web Design
This session will cover how people with different disabilities access websites and common barriers to their access.  Designing websites based on the four principles of accessible web design: Perceivable, Operable, Understanding and Robust (POUR), which are the foundation of WCAG v2. will be examined. The relationship between good design and accessible design will also be discussed.  Examples, scenarios and audience input will be provided throughout the session.

2C) EEOC: Title I Employment Guidelines
Title I of the Americans with Disabilities Act addresses the rights of individuals with disabilities in employment settings. ADA Coordinators should understand the basic requirements of Title I and non-discriminatory employment practices and procedures. This session will discuss who has obligations and rights under Title I, essential functions of a position, and reasonable accommodation and accommodation policies. This session will also focus on non-discriminatory practices related to employment recruitment, application process, interviewing, pre-employment inquiries & testing, hiring, medical examinations, and performance management.

Evening Session) Access Surveys
This presentation will focus on the "tools" that are necessary to both plan and complete an accessibility survey of a building, facility, or environment. Planning approaches and other logistical aspects of completing accessibility reviews will be addressed, particularly in how they relate to transition plans

3A-4A) Self-Evaluation & Transition Plans
Are you one of those public entities that are slightly behind in doing a self-evaluation and transition plan? Are you asking yourself What is a self-evaluation and transition plan? Well then, this is the session for you. All public entities subject to title II of the ADA must complete a self-evaluation. For entities that have50 or more employees, there is also a requirement to have in place a transition plan that addresses structural changes that are necessary for achieving program accessibility. Come to this 2-part session if you are interested in learning more about how to approach conducting a self-evaluation and how to integrate the information gathered into a transition plan.

3B) Service Animals
This session focuses on the rights of individuals with disabilities who use service animals under the ADA and the responsibilities of entities covered by the ADA. This session will cover who can have a service animal, what service animals are allowed, what documentation can be required or requested and when a service animal can be refused. “What Would You Do” scenarios will be discussed.  The session is  targeted toward entities that provide customer service to the general public.

3C) ADA and Disclosure vs. Self-Identification (ADA and Section 503)
A hallmark of the Americans with Disabilities Act is the provision of reasonable accommodation to ensure equality in the workplace. Often, employment professionals do not properly prepare for how to represent people in ethical, valued, and respectful ways when disclosing disability and the need for accommodation. This presentation will discuss what is and is not reasonable accommodation, how to request accommodation, and most importantly, how to do so in a way that is respectful of the employee. Often, when employers hear the word “disability” they immediately become concerned with cost and legal liability. Often, employers do not understand that they too have rights under ADA. Employees, often do not know that they have responsibilities in disclosing disability and the need for accommodation. Many employers consider ADA too “mysterious” to understand. This presentation will address the following issues and problems: What is “ Reasonable Accommodation?” What isn’t “Reasonable Accommodation?” When can someone get an accommodation? How do I ask for accommodation? What rights and responsibilities do I have as an employee? What rights and responsibilities does an employer have? What does “undue hardship” mean? What is direct threat? Are people obligated to disclose a disability? When is the “right time” to disclose a need for accommodation to an employer? What are the concerns people have when they disclose a disability and how are they protected? Disclosure should be well thought out and should be respectful and defend the valued roles people have as employee, co-worker, and friend.

4B) Temporary Events
Community events, street festivals, craft fairs, music events, state and county fairs, sports tournaments, parades and political rallies are just a few of the many temporary events that take place in communities nationwide. This session will focus on the application of the general non-discrimination requirements of the ADA to both indoor and outdoor temporary events as well as the obligation for the venues/facilities being used to comply with the 2010 Standards for Accessible Design. In addition, this session will highlight an online resource available for the ADA Nationl Network , “A Planning Guide for Making Temporary Events Accessible to People with Disabilities”, and strategies for providing access for event attendees.

4C) Reasonable Accommodations
The ADA requires that employers provide accommodations for applicants and employees with disabilities in order to remove workplace barriers to provide equal employment opportunity. For many employers understanding when and how they must comply can be, at times, complex. This session will help employers develop effective policies, procedures, and best practices that can assure full compliance as well as help to successfully respond to reasonable accommodation requests and needs resulting in creating a productive work environment for all employees.

5A-6A) Public Rights-of-Way
Agencies strive to offer vibrant healthy places for their citizens and visitors to enjoy.  Making facilities and transportation accessible to everyone, including seniors and people with disabilities can be difficult in an environment with existing constraints.  Melissa Anderson, Cole, and formerly with the US Access Board, will discuss the technical criteria of the proposed Public Right of Way Guidelines and obligations of states and local agencies under the Americans with Disabilities Act to make the public right of way accessible.  She will cover the minimum criteria for pedestrian access routes, curb ramps, street crossings, accessible pedestrian signals, parking and transit.  She will also discuss Transition Plans, which require a self-evaluation, schedule and process for making the right of ways and other facilities accessible. The most difficult part of this task is the inventory and data management. This session will discuss how a state DOT and several metropolitan areas are accomplishing this mandate with innovative data collection, quantitative prioritization and budget planning.

5B) Business Accessibility Assessments and Planning
Businesses may not be federally required to perform an ADA self-evaluation the way a public entity is but that does not mean they do not have responsibilities under the ADA. Goods and services must still be accessible and the best way to ensure that is to perform accessibility assessments of both customer service policies and facilities. This session will explore the readily achievable requirements towards making a business accessible as well as discuss strategies for handling customer service issues and training employees.

5C) Emergency Preparedness
National state, and local entities and communities are increasingly planning emergency management and preparedness to handle disasters. Emergencies and disasters can be particularly concerning for people with disabilities. Successful outcomes for people with disabilities in disasters will depend on the how inclusive the plans are. This session will focus on key strategies and approaches at various levels (federal, state, and local) toward emergency management and preparedness and the inclusion of people with disabilities.

6C) The ADA and Customer Service

6C) Advanced Discussion Forum: ADA Coordinator Issues
This session will provide an opportunity for attendees with advanced knowledge and experience as ADA Coordinators to discuss pertinent issues and problem solve. Attendees will have a chance to discuss their own everyday issues and problems they face and work with other ADA Coordinators facing similar issues to come up with possible problem solving techniques that they can take back home with them. The session will follow a guided facilitation format.

Click Here for Conference Registration