Fall ADA Coordinator Conference-- Salt Lake City, UT Conference Registration

Image of Marriott Hotel

The ADA Coordinator Training Certification Program (ACTCP) presents the Fall ADA Coordinator Conference Oct, 1st and 2nd, 2018 in Salt Lake City Utah.


This 2 day event will be held at the Salt Lake Marriott Downtown at City Creek, . The conference will offer a variety of sessions and feature speakers from the U.S Access Board, the National Network of ADA Centers, and other nationally recognized ADA experts.

Registration is open to the public. In addition, ACTCP members will have an opportunity to obtain both foundation and elective level credits towards their program completion.


Seating is very limited:
We strive to provide the highest quality of sessions. This means limiting the room size so that attendees can benefit from a more personalized setting. Doing this also means limiting our numbers and sometimes having to turn away potential attendees. Seating for this year is only available to the First 150 Registrants. Hurry and register today.
Don't miss out on this great training opportunity!



Registration for this event is only $360. 
Save $50 if you register by Aug 31st and only pay $310

There will be an additional $30 charge for those wishing to attend the ADA Basics Pre-Conference session



Salt Lake Marriott Downtown at City Creek
75 SW Temple,
Salt Lake City, UT 84101

Hotel Reservations and Information/Inclusions:

For attendees of the ADA Coordinator Conference, a room block has been reserved. A special room rate of only $139 plus taxes (currently 12.92%) for conference attendees. To get this rate, reservation must be made by .

A dedicated website is now available for attendees to book their hotel rooms online.  Reservations can be made starting July 18, 2018 at this web address:





Off-site parking, fee: 2 USD hourly, 20 USD daily
On-site parking, fee: 4 USD hourly, 17 USD daily
Valet parking, fee: 23 USD daily

Parking includes in/out privileges. Hotel garage has 7 foot clearance. Offsite parking available for oversized vehicles.



The ADA Coordinator Conference will provide lunch both days.
Breakfast and Dinner will not be provided, however, there is an on-site restaurant in the hotel. There are also several other dining options in the area.



Transportation from Airport to the Hotel:

Information Coming Soon

Conference Registration:

The online registration page has a section for requesting alternate format and/or communication accommodations, you may also call 573-882-3600 for assistance. Online registration can be accessed by the link below.

Click Here for Online Conference Registration



    (Session descriptions are below agenda)

    Monday, Oct 1

    Registration Begins 7:00am

    Preconference Session ($30)




    History and ADA Basics Overview
    (Meets ACTCP Prerequisite for ADA Basics)

    Rocky Mountain ADA Center

    Networking Lunch


    General Session

    12:00 - 1:15

    Welcome and ACTCP Information Session


    Breakout Session 1

    *1A-2A) Self-Evaluation and Transition Pans (1 of 2)
    Dana Barton
    Rocky Mountain ADA Center

    1B) Airline and Airport Access
    Bill Botten
    U.S. Access-Board

    *1C) Role of the ADA Coordinator
    Ed Neuberg
    City of Denver-RTD


    3:00- 3:15 Break

    3:15- 5:15

    Breakout Session 2

    *1A-2A) Self-Evaluation and Transition Plans (Part 2 of 2)
    Dana Barton
    Rocky Mountain ADA Center

    2B) ADA and Social Media
    Emily Shuman
    Rocky Mountain ADA Center

    *2C) Title I Employment Guidelines
    Julie Brinkhoff
    Great Plains ADA Center


    5:15 End of Daily Sessions


    5:45- 7:00pm

    Optional Evening Session


    ADA Jeopardy
    Anna Guthrie
    Great Plains ADA Center

    Tuesday, Oct 2


    8:15- 9:45 Breakout Session 3

    *3A-4A) 2010 Standards for Accessible Design(Part 1 of 2)
    Bill Botten
    U.S. Access-Board

    3B) Hidden Disabilities in the Workplace
    Jana Burke
    Mariposa Professional Services

    3C) Accessible Public Transportation
    Ed Neuberg
    City of Denver-RTD

    3D) ADA and Customer Service
    Julie Brinkhoff
    Great Plains ADA Center

    10:00- 12:00 Breakout Session 4

    *3A-4A)2010 Standards for Accessible Design (Part 2 of 2)
    Bill Botten
    U.S. Access-Board

    **4B) Effective Communication
    Paul Simmons
    Rocky Mountain ADA Center

    **4C) Reasonable Employment Accommodations
    Jana Burk
    Mariposa Professional Services

    4D) Emergency Evacuation Procedures
    Rich Sternadori
    Great Plains ADA Center

    12:00- 1:30



    Breakout Session 5

    **5A) Public Rights-of-Way
    Melissa Anderson
    Melissa A. Anderson LLC

    **5B) How Individuals with Disabilities Use the Web
    Julie Brinkhoff
    Great Plains ADA Center

    5C) Service Animals
    Anna Guthrie
    Great Plains ADA Center

    5D) Business Benefits of Disability Inclusion
    Jana Burke
    Mariposa Professional Services

    Leah Lobato
    Governor’s Committee on Employment of People with Disabilities and Business Relations
    with the Utah State Office of Rehabilitation




    Breakout Session 6

    6A) Advanced Frequently Asked Questions on Public Rights of Way
    Melissa Anderson 
    Melissa A. Anderson LLC

    **6B) Emergency Preparedness
    Rich Sternadori
    Great Plains ADA Center

    6C) Temporary Events
    Sarah Garcia
    Rocky Mountain ADA Center

    6D) Business Accessibility Assessments and Planning
    Mike Edwards
    Great Plains ADA Center


    5:15 End of Conference


    For individuals who are members of the ADA Coordinators' Training Certification Program:
    * indicates that the session is approved for Required Foundation credits.
    ** indicates that the session is approved for Optional Foundation credits.

    All other sessions are approved for elective course credits.

    The Self-Evaluation and Transition Plans and 2010 Standards for Accessible Design sessions are split into two parts but are considered one continuous session . Attendees registering for these sessions may not split the sessions. ACTCP members must attend both parts of each session to receive the Foundation credits for those topics.



    Session Descriptions:

    Pre-conference) History and ADA Basics Overview
    In this session, we will examine the importance of various laws, acts, and services that shaped the civil rights laws of today. We will review the five titles of the ADA and the entities they are targeted toward. Then, we will discuss why the role of the ADA Coordinator is essential for both public entities and private businesses. Planning and coordinating overall compliance efforts, developing and implementing a grievance procedure, and coordinating self-evaluation and transition plans will be covered.   Note:The information in this session will be very basic and is not designed for anyone with intermediate or advanced knowledge of the ADA.

    1A-2A) Self-Evaluation & Transition Plans
    Are you one of those public entities that are slightly behind in doing a self-evaluation and transition plan? Are you asking yourself "What is a self-evaluation and transition plan?" Well then, this is the session for you. ADA Coordinators and anyone seeking to facilitate a Self-Evaluation and Transition Plan need to be equipped with the right information. This course looks at effective dates to implement Title II regulations, Title II enforcement process, Department of Justice regulatory changes, and the steps for completing an accurate Self-Evaluation. Best practices for developing and implementing Transition Plans will also be discussed. 

    1B) Airline and Airport Access
    It’s time to Board! This session will discuss the current state of airports and airline travel for travelers with disabilities. It will highlight current legislation, research, and best practices following the traveler experience from arriving at the airport, checking-in, going through security, boarding and aircraft accessibility, to baggage claim and more.

    1C) Role of the ADA Coordinator
    An effective ADA Coordinator is critical to successful ADA implementation. However, the role and responsibilities of the ADA Coordinator are often both ill-defined and misunderstood. This session will clearly outline the functions of the ADA Coordinator position, the departments and community members the ADA Coordinator should interact with, and how the ADA Coordinator position should fit into the overall structure of a Title II entity.

    2B) ADA and Social Media
    Social media is now the number one way people connect with each other and an estimated 20% of the population has a disability.  If your social media content isn’t accessible, you’re significantly limiting your reach and effectiveness on these platforms and making it harder for people to connect with you!  This workshop will cover how to make social media content more accessible to everyone and why it’s worth doing. 

    2C) Title I Employment Guidelines
    Title I of the Americans with Disabilities Act addresses the rights of individuals with disabilities in employment settings. ADA Coordinators should understand the basic requirements of Title I and non-discriminatory employment practices and procedures. This session will discuss who has obligations and rights under Title I, essential functions of a position, and reasonable accommodation and accommodation policies. This session will also focus on non-discriminatory practices related to employment recruitment, application process, interviewing, pre-employment inquiries & testing, hiring, medical examinations, and performance management.

    Evening Session) ADA Jeopardy
    In the popular game show, Jeopardy!, contestants select questions from different categories and must quickly respond to these questions to accumulate points. This highly interactive session is an adaptation of this game show and is designed to provide an opportunity for participants learn about serving customers with disabilities. The fast-paced format is not just for fun, participants will have to make split second decisions about how to deal with situations when they arise.

    3A-4A)2010 Standards for Accessible Design (2 part continuous session)
    This year the 2010 standards for accessible design became the only standard allowed by the Department of Justice for use in new construction and alterations. This 2-part session will provide an overview of changes to the 2010 Standards, scoping and technical requirements for new construction and alterations, practical strategies to ensure ADA compliance for your building projects, and provide new tools and resources to evaluate accessibility.

    3B) Hidden Disabilities in the Workplace
    Psychiatric disabilities may affect a person's awareness, memory and ability to learn, process information, interact with others, communicate and make decisions. They can often be "hidden disabilities" that do not receive the public awareness of visible disabilities. What are the workplace rights of people with psychiatric disabilities under the ADA? What types of accommodations and auxiliary aids are commonly needed by individuals with these disabilities? Learn more about how employers can effectively engage candidates and employees with these functional limitations and benefit from quality talent.

    3C) Accessible Public Transportation
    Transportation requirements for accessibility are unique and detailed. These requirements depart from the ADA and address accessibility for specific areas/services of transportation. This session will explore those basic requirements as they relate to fixed route bus, paratransit, light rail and commuter rail. Discussion will also focus on the applicable standards for transportation accessibility and key considerations/resources when implementing these standards. Group participation is encouraged.

    3D) The ADA and Customer Service
    This session will provide a forum to discuss how businesses can accommodate individuals with disabilities and still provide superior customer service. Complying with the Americans with Disabilities Act is both the right thing to do and a way to attract a growing group of customers to your goods and services. Participants are encouraged to bring questions and ideas as we explore best practices for achieving superior customer service while meeting the needs of the disability community.

    4B) Effective Communication
    This is a comprehensive session that defines effective communication under the ADA, reviews different forms of communication that need to be accessible, and determine methods of communication. This session will cover proactive steps to take for effective communication, and applying effective communication obligations to different settings.

    4C) Reasonable Employment Accommodations
    The ADA requires that employers provide accommodations for applicants and employees with disabilities in order to remove workplace barriers to provide equal employment opportunity. For many employers understanding when and how they must comply can be, at times, complex. This session will help employers develop effective policies, procedures, and best practices that can assure full compliance as well as help to successfully respond to reasonable accommodation requests and needs resulting in creating a productive work environment for all employees.

    4D) Emergency Evacuation Prcedures
    The Americans With Disabilities Act (ADA) legislated equal access to facilities. One segment that is often overlooked is equal exiting during emergencies. It is essential that facilities have a pre-planned procedure for evacuation for individuals with disabilities. This session will discuss significant challenges that can be expected during emergencies that require evacuation of a facility when dealing with the special problems associated with disabilities and how to reduce these issues through pre-planning, employee training, proper equipment staging and liaison with emergency professionals such as local Rescue & Assistance Squads, Fire and Police Departments.

    5A) Public Rights-of-Way
    Agencies strive to offer vibrant healthy places for their citizens and visitors to enjoy. Making facilities and transportation accessible to everyone, including seniors and people with disabilities can be difficult in an environment with existing constraints. This session will discuss the technical criteria of the proposed Public Right of Way Guidelines and obligations of states and local agencies under the Americans with Disabilities Act to make the public right of way accessible. Topics covered include the minimum criteria for pedestrian access routes, curb ramps, street crossings, accessible pedestrian signals, parking and transit.

    5B) How Individuals with Disabilities Use the Web
    This session will cover the different ways that people with disabilities access web pages and specific needs for different types of disabilities.  The session will also cover the supporting software and adaptive technologies available.  Demonstrations of screen reading software and accessible browser features will be provided.  The session will also show examples of what happens when web pages are poorly designed or do not work with assistive technologies.   

    5C) Service Animals
    This session focuses on the rights of individuals with disabilities who use service animals under the ADA and the responsibilities of entities covered by the ADA. This session will cover who can have a service animal, what service animals are allowed, what documentation can be required or requested and when a service animal can be refused. “What Would You Do” scenarios will be discussed.The session is targeted toward entities that provide customer service to the general public.

    5D) Business Benefits of Disability Inclusion
    Recruiting, hiring, retaining, and advancing qualified workers with disabilities provides extensive benefits for employers. This session will offer a discussion of those benefits with a focus on promising practices being used by top diversity employers around the globe. Learn about cutting edge techniques for campus recruiting, community partnerships, and innovations in professional development, among others.

    6A) Advanced Frequently Asked Question on Public Rights-of-Way
    Do you have a burning question regarding accessible sidewalks and Public Rights-of-Way? Is there procedural issue that you are confused about? Join us for this popular session where you will have an opportunity to ask your question. Attendees will be able to submit question in advance of the session to the speaker to be addressed by the speaker. All questions should be submitted by email to adacoordinator@missouri.edu no later than Sept 7th. The speaker will take "live" question in-session as well.

    6B) Emergency Preparedness
    National state, and local entities and communities are increasingly planning emergency management and preparedness to handle disasters. Emergencies and disasters can be particularly concerning for people with disabilities. Successful outcomes for people with disabilities in disasters will depend on the how inclusive the plans are. This session will focus on key strategies and approaches at various levels (federal, state, and local) toward emergency management and preparedness and the inclusion of people with disabilities.
    This session will provide an opportunity for attendees with advanced knowledge and experience in the Employment aspects of the ADA to discuss pertinent issues and problem solve. Attendees will have a chance to discuss their own everyday issues and problems they face and work with others facing similar issues to come up with possible problem solving techniques that they can take back home with them. The session will follow a guided facilitation format.

    6C) Temporary Events
    We know that there are many requirements to makes facilities, programs, and services accessible to individuals with disability, but what about temporary events? Street festivals, fairs, concerts, trade shows and other events are still subject to the ADA, and will need to be brought into compliance. This session will give a comprehensive overview on how to make sure your temporary event provides equal access to the same amenities and areas that everyone can, including parking and transportation, information, performances and exhibits, food and drink, and use of facilities including restrooms. 

    6D)Business Accessibility Assessments and Planning
    Businesses may not be federally required to perform an ADA self-evaluation the way a public entity is but that does not mean they do not have responsibilities under the ADA. Goods and services must still be accessible and the best way to ensure that is to perform accessibility assessments of both customer service policies and facilities. This session will explore the readily achievable requirements towards making a business accessible as well as discuss strategies for handling customer service issues and training employees.


    Click Here for Conference Registration