Winter ADA Coordinator Conference-- Orlando, FL                    Conference Registration

The ADA Coordinator Training Certification Program (ACTCP) presents the winter ADA Coordinator Conference January, 22nd and 23rd, 2018 in Orlando FL.


This 2 day event will be held at the B Resort Hotel and Spa in Lake Buena Vista, a property of Walt Disney World located in the heart of Downtown Disney. The conference will offer a variety of sessions and feature speakers from the U.S. Department of Justice, the U.S Access Board, the National Network of ADA Centers, and other nationally recognized ADA experts.

Registration is open to the public. In addition, ACTCP members will have an opportunity to obtain both foundation and elective level credits towards their program completion.


Seating is very limited:
We strive to provide the highest quality of sessions.
This means limiting the room size so that attendees can benefit from a more personalized setting.
Doing this also means limiting our numbers and sometimes having to turn away potential attendees.
Seating for this year is only available to the First 150 RegistrantsHurry and register today.
Don't miss out on this great training opportunity!



Registration for this event is only $310. Now until Dec 31st.

There will be an additional $30 charge for those wishing to attend the ADA Basics Pre-Conference session

Conference rate after Dec 31st will be $360

Registration will close Jan 15, 2018 or when the maximum of 150 is achieved.



B Resort Hotel and Spa
1905 Hotel Plaza Blvd,
Lake Buena Vista, FL 32830

Hotel Reservations and Information/Inclusions:

For attendees of the ADA Coordinator Conference, a room block has been reserved. A special room rate of only $159 +tax for conference attendees. To get this rate, reservation must be made by Dec 31, 2017. Attendees of our conference also pay NO Resort Fee (normally $23/day). Resort Fee includes 24-hour access to fitness center and business center, unlimited local and toll-free telephone calls, in-room safe, in-room beverage cooler, in-room Keurig Coffee Maker with K-Cups, daily newspaper in the lobby, two bottles of water daily, and kid's club

Located in the HEART of Downtown Disney, only steps from more than 75 shops, eateries and entertainment, the resort boasts 394
well-appointed guest rooms and suites, 25,000+ square feet of flexible indoor and outdoor meeting space and signature dining options.

Our attendees will also receive the following additional benefits of staying at an Official Walt Disney World® Resort:

  • Complementary high-speed Wi-Fi throughout the resort including sleeping rooms, public space, and the conference meeting rooms
  • Complimentary, continuous transportation to all the Walt Disney World® Theme Parks, Water Parks and Disney Springs
  • Priority seating for Disney dinner shows and theme park restaurants
  • Walt Disney World® gift shop located on site
  • Guest Services Desk where multi-day Walt Disney World® Theme Park tickets can be purchased
  • Convention Tickets (after 2pm and 4pm) are available for purchase at the Disney Store on property (this enables attendees to
    purchase discounted ticket prices to join family and friends in the park after the meeting or conference has ended for the day)
  • Special group pricing available
  • Preferred tee times at all Disney championship golf courses
  • Package Pickup from all Walt Disney World Venues. Buy a gift at a Disney venue and have it sent to the B Resort & Spa at no

    There will be a dedicated link for reservations for our attendees. Please check back later this week for the link.


The B Resort and Spa has our special room block open and ready for reservations. To make your reservations, please go to:


Attendees will receive a reduced self-parking rate of only $5/day down from the regular rate of $19/day.


The ADA Coordinator Conference will provide lunch both days.
Breakfast and Dinner will not be provided, however, there is an on-site restaurant in the hotel. There are also several other dining options in the area.



Transportation from Airport to the Hotel:

Information Coming Soon

Conference Registration:

The online registration page has a section for requesting alternate format and/or communication accommodations, you may also call 573-882-3600 for assistance. Online registration can be accessed by the link below.

Click Here for Online Conference Registration




    Monday, Jan 22

    Registration Begins 7:00am

    Preconference Session ($30)



    ADA Basics

    Southeast ADA Center

    Welcome, ACTCP Review, and Lunch


    General Session

    12:00 - 1:15

    DOJ Update


    Breakout Session 1

    *1A-2A) Self-Evaluation and Transition Pans (1 of 2)
    Mike Edwards
    Great Plains ADA Center

    1B) Accessible Websites
    Marsha Schwanke
    Southeast ADA Center

    *1C) Title I Employment Guidelines
    Julie Brinkhoff
    Great Plains ADA Center


    3:00- 3:15 Break

    3:15- 5:15

    Breakout Session 2

    *1A-2A) Self-Evaluation and Transition Plans (Part 2 of 2)
    Mike Edwards
    Great Plains ADA Center

    2B) Recreation and Outdoor Areas
    Bill Botten
    U.S. Access-Board

    *2C) Role of the ADA Coordinator

      U.S. Department of Justice


    5:15 End of Daily Sessions


    5:45- 7:00pm

    Optional Evening Session


    ADA Jeopardy
    Anna Guthrie
    Great Plains ADA Center

    Tuesday, Jan 23

    8:15- 9:45 Breakout Session 3

    *3A-4A) 2010 Standards for Accessible Design (Part 1 of 2)
    Bill Botten
    U.S. Access-Board

    3B) Effective Communication
    U.S. Dept of Justice

    3C) ADA and Supported Employment
    Barry Whaley
    Southeast ADA Center

    3D) ADA and Customer Service
    Cheri Hoffmann
    Southeast ADA Center


    10:00- 12:00 Breakout Session 4

    *3A-4A)2010 Standards for Accessible Design (Part 2 of 2)
    Bill Botten
    U.S. Access-Board

    4B) The Intersection of the ADA and Fair Housing
    Jack Humburg
    Southeast ADA Center

    **4C) Emergency Preparedness Title II
    Christine Woodell
    Southeast ADA Center

    4D) Title III ADA Coordinator Issues


    12:00- 1:30



    Breakout Session 5

    5A) Service Animals
    Anna Guthrie
    Great Plains ADA Center
    **5B) Reasonable Employment Accommodations
    Julie Brinkhoff
    Great Plains ADA Center

    5C) Inclusive Higher Education for Individuals with Disabilities
    Barry Whaley
    Southeast ADA Center

    5D) Business Accessibility Assessments and Planning
    Michael Edwards
    Great Plains ADA Center





    Breakout Session 6

    **6A) Public Rights of Way

    6B) Advanced Discussion Forum: Title I Employment Issues
    Julie Brinkhoff
    Great Plains ADA Center

    6C)Advanced Discussion Forum: ADA Title II Coordinator Issues
    Mike Edwards
    Great Plains ADA Center

    6D) Emergency Evacuation Procedures for Facilities
    Christine Woodell
    Southeast ADA Center


    5:15 End of Conference


    For individuals who are members of the ADA Coordinators' Training Certification Program:
    * indicates that the session is approved for Required Foundation credits.
    ** indicates that the session is approved for Optional Foundation credits.

    All other sessions are approved for elective course credits.

    The Self-Evaluation and Transition Plans and 2010 Standards for Accessible Design sessions are split into two parts but are considered one continuous session . Attendees registering for these sessions may not split the sessions. ACTCP members must attend both parts of each session to receive the Foundation credits for those topics.



    Session Descriptions:

    Pre-conference) ADA Basics
    This session is designed for attendees with little or no knowledge of ADA regulations and guidelines. The session will provide a basic outline of the three major sections of the ADA, Title I, the employment provisions of the ADA, Title II, the provisions covering state and local governments, and Title III, the provisions covering business and industry. The three-hour session will provide a working knowledge of the major concepts and regulations of the ADA through numerous illustrations and examples. If you have limited knowledge of the ADA, this session is highly recommended before attending the rest of the conference.Note:The information in this session will be very basic and is not designed for anyone with intermediate or advanced knowledge of the ADA.

    1A-2A) Self-Evaluation & Transition Plans
    Are you one of those public entities that are slightly behind in doing a self-evaluation and transition plan? Are you asking yourself What is a self-evaluation and transition plan? Well then, this is the session for you. All public entities subject to title II of the ADA must complete a self-evaluation. For entities that have50 or more employees, there is also a requirement to have in place a transition plan that addresses structural changes that are necessary for achieving program accessibility. Come to this 2-part session if you are interested in learning more about how to approach conducting a self-evaluation and how to integrate the information gathered into a transition plan.

    1B) Accessible Web Sites
    Use of the Internet is increasingly enmeshed and vital in education, business, and daily life. However, various settlements and court cases have brought to the forefront the inequality and “missing pieces” in web access for people with disabilities. Creating an accessible website is like solving a jigsaw puzzle. You start with the “corners” of the definition, impact and rationale for web access.  Then move to the “edges” that frame the puzzle, including experiencing how people with disabilities access websites and reviewing applicable laws and established guidelines, such as the ADA, Section 508, and the Web Content Accessibility Guidelines (WCAG) 2.0. Your next focus is on assembling the “content” based on awareness and evaluation of common web barriers through tools and best practices. Discover and engage in a framework to understand the “pieces” and integrate hands-on solutions that will help your website be accessible and usable to a diverse audience.

    1C) Title I Employment Guidelines
    Title I of the Americans with Disabilities Act addresses the rights of individuals with disabilities in employment settings. ADA Coordinators should understand the basic requirements of Title I and non-discriminatory employment practices and procedures. This session will discuss who has obligations and rights under Title I, essential functions of a position, and reasonable accommodation and accommodation policies. This session will also focus on non-discriminatory practices related to employment recruitment, application process, interviewing, pre-employment inquiries & testing, hiring, medical examinations, and performance management.

    2B) Recreation Facilities and Outdoor Developed Areas
    New accessibility standards for trails, picnic and camping facilities, viewing areas, and beach access routes became effective on federal sites, but do not yet cover State and local government facilities. This session will review these standards and discuss how they can be used when designing outdoor facilities covered by the ADA. The session will also cover recreation facilities covered in Chapter 10 of the 2010 ADA Standards including play areas, swimming pools, golf courses and sporting facilities.

    2C) Role of the Title II ADA Coordinator
    An effective ADA Coordinator is critical to successful ADA implementation. However, the role and responsibilities of the ADA Coordinator are often both ill-defined and misunderstood. This session will clearly outline the functions of the ADA Coordinator position, the departments and community members the ADA Coordinator should interact with, and how the ADA Coordinator position should fit into the overall structure of a Title II entity.

    Evening Session) ADA Jeopardy
    In the popular game show, Jeopardy!, contestants select questions from different categories and must quickly respond to these questions to accumulate points. This highly interactive session is an adaptation of this game show and is designed to provide an opportunity for participants learn about serving customers with disabilities. The fast-paced format is not just for fun, participants will have to make split second decisions about how to deal with situations when they arise.

    3A-4A)2010 Standards for Accessible Design (2 part continuous session)
    This year the 2010 standards for accessible design became the only standard allowed by the Department of Justice for use in new construction and alterations. This 2-part session will provide an overview of changes to the 2010 Standards, scoping and technical requirements for new construction and alterations, practical strategies to ensure ADA compliance for your building projects, and provide new tools and resources to evaluate accessibility.

    3B) Effective Communication
    Title II and Title III of the ADA requires state and local government entities to provide "effective communication" to individuals with disabilities. This session will examine what is “effective" for people with hearing or vision loss, the types of auxiliary aides and services used to provide effective communication, obligations and responsibilities of both ADA covered entities and individual with disabilities, and policy guidance to ensure people with disabilities receive access to communication.

    3C) ADA and Supported Employment
    Supported Employment service providers have enabled thousands of people with intellectual disabilities, mental health diagnosis, brain injury and autism to go to work and have greater economic and social participation.  This session will discuss Supported Employment and the responsibilities SE professionals have under the ADA in disclosure of disability and requesting reasonable accommodation.  We will also discuss the rights and responsibilities employers have when there is an employment professional as an accommodation in the workplace.  

    3D) The ADA and Customer Service
    This session will provide a forum to discuss how businesses can accommodate individuals with disabilities and still provide superior customer service. Complying with the Americans with Disabilities Act is both the right thing to do and a way to attract a growing group of customers to your goods and services. Participants are encouraged to bring questions and ideas as we explore best practices for achieving superior customer service while meeting the needs of the disability community.

    4B) The Intersection of ADA and Fair Housing
    If you are and ADA Coordinator providing technical assistance you are very likely to get questions that are Fair Housing Act questions and not ADA issues at all.  These questions range from reserved parking positions as a reasonable accommodation to design and construction questions for local governments who are using federal funds to build affordable housing.  This session will focus on these issues and provide a framework for determining which law, and which enforcement agency to turn to, when faced with a housing related question.

     4C) Emergency Preparedness for Title II
    National state, and local entities and communities are increasingly planning emergency management and preparedness to handle disasters. Emergencies and disasters can be particularly concerning for people with disabilities. Successful outcomes for people with disabilities in disasters will depend on the how inclusive the plans are. This session will focus on key strategies and approaches at various levels (federal, state, and local) toward emergency management and preparedness and the inclusion of people with disabilities.

    4D) Title III ADA Coordinator Issues
    Having an effective ADA program begins with the ADA Coordinator. This session will clearly outline the functions of the ADA Coordinator position and how this position fits in the overall structure of the business. This interactive session will also focus on sharing successful strategies among business leaders to integrate the inclusion of people with disabilities into various aspects of the business culture.

    5AService Animals
    This session focuses on the rights of individuals with disabilities who use service animals under the ADA and the responsibilities of entities covered by the ADA. This session will cover who can have a service animal, what service animals are allowed, what documentation can be required or requested and when a service animal can be refused. “What Would You Do” scenarios will be discussed.The session is targeted toward entities that provide customer service to the general public.

    5B) Reasonable Employment Accommodations
    The ADA requires that employers provide accommodations for applicants and employees with disabilities in order to remove workplace barriers to provide equal employment opportunity. For many employers understanding when and how they must comply can be, at times, complex. This session will help employers develop effective policies, procedures, and best practices that can assure full compliance as well as help to successfully respond to reasonable accommodation requests and needs resulting in creating a productive work environment for all employees.

    5C) Inclusive Higher Education for Individuals with Disabilities
    The transition from adolescence to adulthood is characterized by the transition from high school to college for many youth.  Until recently, this has not been the case for students with intellectual disabilities.  This session will provide an overview of inclusive higher education opportunities for students nationwide.  We will discuss the Higher Education Opportunity Act 2008, what defines inclusion in the classroom, Comprehensive Transition Programs, classroom accommodations, Disability Services Offices, and Section 504 of the Rehabilitation Act and the ADA.

    5D) Business Accessibility Assessments and Planning
    Businesses may not be federally required to perform an ADA self-evaluation the way a public entity is but that does not mean they do not have responsibilities under the ADA. Goods and services must still be accessible and the best way to ensure that is to perform accessibility assessments of both customer service policies and facilities. This session will explore the readily achievable requirements towards making a business accessible as well as discuss strategies for handling customer service issues and training employees.

    6A) Public Rights-of-Way
    Agencies strive to offer vibrant healthy places for their citizens and visitors to enjoy. Making facilities and transportation accessible to everyone, including seniors and people with disabilities can be difficult in an environment with existing constraints. This session will discuss the technical criteria of the proposed Public Right of Way Guidelines and obligations of states and local agencies under the Americans with Disabilities Act to make the public right of way accessible. Topics covered include the minimum criteria for pedestrian access routes, curb ramps, street crossings, accessible pedestrian signals, parking and transit.

    6B) Advanced Discussion Forum: Title I Employment Issues
    This session will provide an opportunity for attendees with advanced knowledge and experience in the Employment aspects of the ADA to discuss pertinent issues and problem solve. Attendees will have a chance to discuss their own everyday issues and problems they face and work with others facing similar issues to come up with possible problem solving techniques that they can take back home with them. The session will follow a guided facilitation format.

    6C)Advanced Discussion Forum: ADA Title II Coordinator Issues
    This session will provide an opportunity for attendees with advanced knowledge and experience as ADA Coordinators to discuss pertinent issues and problem solve. Attendees will have a chance to discuss their own everyday issues and problems they face and work with other ADA Coordinators facing similar issues to come up with possible problem solving techniques that they can take back home with them. The session will follow a guided facilitation format.

    6D) Emergency Evacuation Procedures for Facilities
    The Americans With Disabilities Act (ADA) legislated equal access to facilities. One segment that is often overlooked is equal exiting during emergencies. It is essential that facilities have a pre-planned procedure for evacuation for individuals with disabilities. This session will discuss significant challenges that can be expected during emergencies that require evacuation of a facility when dealing with the special problems associated with disabilities and how to reduce these issues through pre-planning, employee training, proper equipment staging and liaison with emergency professionals such as local Rescue & Assistance Squads, Fire and Police Departments.

    Click Here for Conference Registration